貝思職業    License No.: 07C4571

Senior Manager / Manager210 views3 applications

Job Requirements

  • A minimum of 3 years of work experience in similar capacity at managerial level; exposure in hotel and / or gaming business / guest relations required.
  • Demonstrated abilities in building strong professional relationships and establishing suitable supporting networks.
  • Confident, independent and self-motivated.
  • Excellent and professional verbal and written communications in English, Cantonese and Mandarin.
  • Computer proficiency in Microsoft Office applications.
  • Able to work shifts.
  • Have proven accountability when working with confidential information.
  • Possess excellent customer service, organizational and communication skills.
  • Get along with fellow Team Members and work as a team.
  • Meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Have a well-groomed, professional appearance.
  • Possess excellent organizational skills to manage several tasks at once, meticulous in details.

 

Job Description

  • Handle guest and agent’s inquiries (24 hours).
  • Maintain good relationship with guest and agents through regular contact.
  • Develop relationship with potential / new guest and agents and introduce Business Development services.
  • Identify opportunities to increase guest and agents rolling.
  • Assist guest and agents on booking requirements.
  • Handle all guest and agent special requirements.
  • Coordinate contract requirements for shareholders.
  • Coordinate events organized / sponsored by company and invite guest and agents to attend.
  • Liaise with external event company to plan events.
  • Conduct post event analysis.
  • Collate and analyze guest and agent gaming statistics, preferences and relevant information.
  • Handle guest and agent complains and resolve it to their satisfaction.
  • Identify needs, develop materials and conduct department training.
  • Ensure department system is updated accurately.
  • Reports preparation.
  • Staff Roster Planning.
  • Assign and monitor on tasks delegated to staff.
  • Assist Vice President to plan, execute, manage department operations to ensure its smooth running.
  • Monitor on department daily operations, report any challenges / issues to Vice President and offer suggestions for improvement.
  • Achieve department monthly goals set by department head.
  • Participate in regular department meetings, raise guest & agent complains and suggestions for improvements.
  • Any other tasks as assigned by Department Head.

 

Remunerations

  • Housing and Air Ticket Provided
  • Career Advancement Opportunities

Only shortlisted candidates will be notified.

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  • AddressPhilippines

Notice to the public

Kindly be informed that Bez Careers (S) Pte Ltd will not collect any fees from all our existing and future candidates without our official receipt. All payments made will only be recognized if collected by our authorized personnel only.
Bez Careers (S) Pte Ltd shall not be held liable for any payment made without our official receipt. All unauthorized payment shall be reported to the relevant enforcement authorities for investigation. Candidates are advised to verify their payments by calling our Accounts Department at +65 6747 2885.

Contact Us

Address:
7030 Ang Mo Kio Avenue 5.
#08-61 Northstar@AMK Singapore 569880.

Telephone:
Please call us at +65 6747 2885 to fix an interview arrangement.
Our recruitment consultants will be pleased to assist you.

Fax: +65 6844 3572

E-MAIL

For General Inquiries:
info@bezcareers.com

For HR/Admin Inquiries:
admininfo@bezcareers.com

For Sales Inquiries (Employers):
salesinfo@bezcareers.com

For Resume Submission (Candidates):
resume@bezcareers.com

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