前堂接待員 459 views

Job Expired

Job Requirements

  • 儀表端莊樣貌標緻
  • 1年或以上前堂接待經驗者優先考慮
  • 能操及書寫流利廣東話、普通話及英語,懂其他國家語言者優先考慮 
  • 工作地点:澳门 

Job Description

  • 負責所有前堂相關的職能,包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題
  • 須注意所有細節,了解酒店每天的最新情況,為客人提供報價及推廣建議。熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等
  • 幫助協調客人與前堂及其他部門之間的相關事宜,包括行李服務、轎車服務、工程部、客房部及餐飲部
  • 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人
  • 負責維護現金的流動,接受及處理客人付款的程序及退房的手續。維護每天保證金及收據的報告。確保每一個工作班次開始到結束之間所有的交易,過賬及現金數量是準確無誤的

員工福利、設施及配套

  • 24小時無間斷膳食服務
  • 員工穿梭巴士覆蓋澳門熱門居住地點
  • 員工停車場
  • 公司註場診所
  • 全面醫療保障
  • 各項有薪假期

Only shortlisted candidates will be notified.

More Information

Job Location

  • This job has expired!
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Company Information
  • Total Jobs 14 Jobs
  • Slogan Connecting Opportunities
  • Location Singapore
  • Full Address Singapore 569880
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