客戶服務部-服務員 Guest Services Officer 202 views

職位要求

  • 持有大學學士學位或以上學歷 Bachelor degree or above
  • 具酒店或訂務相關工作經驗優先 Hotel reservations or other relevant booking experiences is preferred
  • 輪班工作 Shift working
  • 精通中文、基本英文 Proficient in oral and written Chinese (Cantonese and Mandarin), good command of oral and written English
  • 精通文書處理應用 Proficient in Microsoft suites and basic computer skills
  • 具良好的表達能力及服務熱枕 Good communication skills and great passion for service

工作範圍

  • 處理客戶住宿訂房、交通、餐廳、娛樂活動等訂務 Assist customers with hotel reservations, transportation, restaurant bookings, and entertainment
  • 及時解答客戶之查詢及疑問(電話及現場)Respond to customer requests onsite or via phone in a timely and accurate way
  • 為客戶其他需求提供專業及良好服務Provide professional and good service for any other needs of our guests
  • 及時向上級報告所有突發情況 Contact the supervisor immediately in case of any unexpected situation
  • 遵循上級所指派的工作 Perform other job-related duties as assigned

Only shortlisted candidates will be notified.

Only candidates can apply for this job.
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Company Information
  • Total Jobs 23 Jobs
  • Slogan Connecting Opportunities
  • Location Singapore
  • Full Address Singapore 569880
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