- 持有大學學士學位或以上學歷 Bachelor degree or above
- 具酒店或訂務相關工作經驗優先 Hotel reservations or other relevant booking experiences is preferred
- 輪班工作 Shift working
- 精通中文、基本英文 Proficient in oral and written Chinese (Cantonese and Mandarin), good command of oral and written English
- 精通文書處理應用 Proficient in Microsoft suites and basic computer skills
- 具良好的表達能力及服務熱枕 Good communication skills and great passion for service
- 處理客戶住宿訂房、交通、餐廳、娛樂活動等訂務 Assist customers with hotel reservations, transportation, restaurant bookings, and entertainment
- 及時解答客戶之查詢及疑問（電話及現場）Respond to customer requests onsite or via phone in a timely and accurate way
- 為客戶其他需求提供專業及良好服務Provide professional and good service for any other needs of our guests
- 及時向上級報告所有突發情況 Contact the supervisor immediately in case of any unexpected situation
- 遵循上級所指派的工作 Perform other job-related duties as assigned
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