會籍部-業務專員 Membership Operations Coordinator 200 views

職位要求

  • 持有大專或以上學歷,主修旅遊娛樂管理或客戶服務相關學科 Diploma holder in Hospitality, Customer Services or related disciplines
  • 具會籍、客戶服務或相關業務工作經驗優先 Previous work experience in membership or guest relations or the company related industry is preferred
  • 輪班工作 Shift Work
  • 精通中文及基本英文 Proficient in oral and written Chinese and good command of oral and written English
  • 精通文書處理應用 Computer proficiency in Microsoft Office applications
  • 具優秀的客戶服務技巧、組織能力及溝通技巧 Possess excellent customer service, organizational and communication skills

工作範圍

  • 辦理新開戶手續及集團條款講解 Process new account application and explain the terms and conditions to guests
  • 介紹集團規模、服務以及會籍卡的使用Introduce Company’s structure, service and explain the functions of the Company’s Membership Card
  • 推廣集團最新優惠、產品及活動 Introduce the upcoming activities of the company and latest promotion and products
  • 解答客戶積分查詢、訂務轉介、購物或其他需求 Handle inquires on allowance, reservation, purchasing or other needs
  • 確保貨存正確,協助客戶禮品換領及售後服務 Ensure the stock is correct. Assist guests in gift redemption, also provide after-sales service
  • 處理各項由上級指派的任務 Perform other job-related duties as assigned
  • 遵循上級所指派的工作 Follow instruction assigned by the superior

Only shortlisted candidates will be notified.

Only candidates can apply for this job.
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Company Information
  • Total Jobs 23 Jobs
  • Slogan Connecting Opportunities
  • Location Singapore
  • Full Address Singapore 569880
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