高級經理 Senior Manager 666 views

Job Requirements

  • 備有5年或以上酒店和/或賭場業務相關的工作經驗
  • 優秀和專業的語言及書面通信,精通英語和普通話
  • 具備優良的客戶服務技巧,組織能力和溝通技巧
  • 展示專業能力並與各部門及合作伙伴建立良好的關係
  • 能接受應酬工作

Job Description

  • 處理客人、助理及其他部門的查詢
  • 與客人定期聯繫及保持良好的合作關係
  • 處理客人投訴及解決,直到客人滿意
  • 分析有關部門及客戶的喜好,賭場數據,及客人相關資料,作部門分析之用
  • 帶領團隊跟著部門的計劃工作及提供正面難忘的服務體驗予客人
  • 監察,管理與監控部門其下所有員工的日常營運與工作情況,並定時向總監反映意見,從而作出改善

Only shortlisted candidates will be notified.

Only candidates can apply for this job.
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Company Information
  • Total Jobs 37 Jobs
  • Slogan Connecting Opportunities
  • Location Singapore
  • Full Address Singapore 569880
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