Job Requirements
- Height: Female at least 160cm / Male at least 175cm
- Have a well-groomed, outstanding appearance and good attitude
- 1 year of experience in 5-star Hotel related to Front Office/Front Desk operations
- Fluent in Mandarin and English, and knowledgeable in Cantonese
- Provide full-length photograph and portrait photo
Job Description
- Process the check-in and check-out processes in a timely and professional manner.
- Answer guest inquiries, resolve guest complaints and anticipate guest needs, respond promptly and decently to the guests and build rapport with the guests.
- Handle and process cash transaction.
Other Information
- 5 working days per week; daily 8 working hours; 24 hours on shift.
- Entitle Dental Benefits; Life Insurance; On Duty meals; TM Clinic; TM Shuttles.
- Expatriate TMs entitles Air/Ferry Travel Single Economy class Relocation and Repatriation, temporary hotel accommodations.
